What I do
IT support services for small businesses
Practical day-to-day support, basic security, and ongoing maintenance. No overpromises, no enterprise fluff.
Managed IT Support
Day-to-day support and maintenance for small businesses.
- Unlimited help desk (business hours)
- Remote troubleshooting
- System maintenance and updates
Basic Cybersecurity
Solid essentials that reduce common risks.
- Antivirus / endpoint protection
- Patch management
- Backup monitoring
- Employee best-practice guidance
Backup & Reliability
Backups only help if they're running and recoverable.
- Monitoring backups and alerts
- Help recovering data if needed
Vendor & General IT Help
I'll coordinate and troubleshoot across the stuff every office depends on.
- ISPs, software vendors, printers, and other support lines
- Wi-Fi and office network troubleshooting
- General small business IT consulting
Website Support (Light Only)
Small website tasks to keep things updated and running smoothly.
- Small updates (text/images)
- Plugin updates
- Uptime checks
What's included vs not included
Clear expectations, so support stays smooth for everyone.
Included
- Day-to-day IT support
- Troubleshooting normal business issues
- Maintenance and updates
Not included
- Large projects (migrations, new systems, office moves)
- Full website development
- After-hours work (unless specified in your plan)
Fair use / expectations
Support is unlimited for normal day-to-day business use during business hours. If support needs become unusually high on a consistent basis, we will review and adjust the plan to ensure quality service.
Want to talk through your setup?
Schedule a call and we'll figure out the simplest next step.