Plans
Simple pricing for small teams
Plans are priced per user per month. I'll recommend a fit based on your setup, and you can change plans as your needs change.
Essentials
Unlimited remote support during business hours, plus maintenance.
- Unlimited remote support (business hours)
- Monitoring + updates
- Basic security tools
- Best-effort response
Premium Recommended
For businesses that want priority support, broader coverage, and emergency assistance.
- Everything in Essentials
- Priority support (fast response)
- Limited onsite support
- Backup monitoring
- Vendor management
- Limited after-hours emergency support
- Light website support included
What's included vs not included
A quick summary of what plans cover.
Included
- Day-to-day IT support
- Troubleshooting normal business issues
- Maintenance and updates
Not included
- Large projects (migrations, new systems, office moves)
- Full website development
- After-hours work (unless specified in your plan)
Fair use / expectations
Support is unlimited for normal day-to-day business use during business hours. If support needs become unusually high on a consistent basis, we will review and adjust the plan to ensure quality service.